CRM
Not ERP Vs. CRM, ERP with CRM: Integrating Front-Office and Back-Office Functions to Deliver Value
March 8, 2018
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If you are trying to be more customer-centric, you really need to merge what you do, and how you do it, with what your customers want. It isn’t a question of should we do ERP or CRM, but rather, how do we do ERP with CRM.